When you need to replace an ink cartridge, click the How To button on the window, and EPSON Status Monitor will lead you step-by-step through the cartridge replacement procedure. If an error message appears indicating the parts inside the printer are near the end of their service life, the waste ink pad in the printer is saturated. Contact your dealer to replace it. When you use your printer as a shared printer on a network with the following combinations of computers, the client operating systems are not able to communicate with the printer, so that some functions are not available for that particular client.
If you are unable to determine the source of the problem, run a printer operation check to help you determine whether the problem comes from the printer or your computer. Make sure both the printer and computer are turned off. Disconnect the cable from the interface connector of the printer.
Make sure that A4 size paper is loaded in the sheet feeder. Hold down the Stop button and press the power button. Hold down both buttons until the On light begins to flash, then release the buttons.
A test page prints showing a nozzle check pattern. If the pattern has gaps, you need to clean the print head. See Cleaning the Print Head. If the test page prints, the problem probably lies in your software settings, the cable, or your computer. It is also possible that your software may not be installed correctly. Try uninstalling your software and reinstalling it. See Uninstalling the Printer Software. If the test page does not print, you may have a problem with your printer. Try the suggestions in the following section.
Lights Problem and solution Paper out No paper is loaded. Paper jam Paper has jammed in the printer. See The paper jams Ink expended An ink cartridge is expended or not installed. Can I use sheet labels with my product? Can I use hole-punched paper with my product? Print Quality or Appearance. Select the questions to view the answers When I print, my product cuts off some of the characters on the right side of the page.
The quality of my printed output is unacceptable. My printout has incorrect margins. My product is printing blank pages from Windows or my Mac. My product sounds as though it is printing, but nothing prints. My printout is blurry or smeared. My printout has lines running through it. My printout contains garbled characters when I print from my computer. My printout is grainy when I print from any application. Why are my color documents printing in black and white?
Something is missing or incorrect in the image. The image quality is poor. The printout has a slight slant. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers How do I decide which resolution to select when scanning from Epson Scan? Software or Setup. Select the questions to view the answers I'm having problems installing the software.
How do I uninstall the driver software from Windows? How do I obtain the latest product software for Windows or my Mac? I can't scan multiple document pages into a single PDF. Wireless or Wired Connection. Select the questions to view the answers I am unable to connect my product to a wireless network. Select the questions to view the answers When printing in Windows, how can I prevent an extra page from being ejected after every print job? My product software doesn't work properly.
How should I transport my product? Does Epson have a program where I can donate my working electronic equipment? Manuals and Warranty. Most of our service manuals are immediately available as a PDF Download that will provide the service information you need right away. Most of our service manuals will include disassembly instructions, schematic diagrams, parts lists, exploded views, troubleshooting, wiring diagrams and much, much more. Service Manual, Paper Manual.
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